Don't wait for morning. Our rapid-response team covers plumbing, electrical, heating and security emergencies — day or night, 365 days a year.
📞 0800 123 4567Free call from any UK landline or mobile · Average 60-minute response
Emergency Services
Whatever the crisis, our trained professionals are equipped and ready to respond within the hour.
Immediate pipe repairs to prevent flooding and water damage to your home and property.
Full and partial power outages, tripped electrics, dangerous sparking or burning smells investigated immediately.
No heat in winter is a genuine emergency. Our Gas Safe engineers restore heating and hot water fast.
Locked out of your home? Our locksmiths arrive quickly, open your door without damage and fit new locks if needed.
Storm damage, broken roof tiles, fallen fencing — temporary repairs to secure your property immediately.
Suspected gas leak? Our Gas Safe engineers respond as a priority. If you smell gas, also call National Gas Emergency on 0800 111 999.
Our Process
Dial 0800 123 4567 free from any device — our operator answers within 30 seconds, 24/7.
Tell us what's happened. We assess urgency and locate the nearest available engineer to you.
Your local certified tradesperson is on their way — you'll receive an SMS with their ETA and name.
They arrive, assess, fix — and quote transparently before any chargeable work begins.
Response Times
Our response times vary by location and time of day. Here's what to expect on average:
Emergency Request
Fill in the form below and we'll call you back within 5 minutes. For immediate emergencies, please call 0800 123 4567.
Turn off the stopcock (usually under the kitchen sink). Then call us immediately.
Check your consumer unit for tripped circuits. If in doubt, do not touch — call us first.
Open windows, do not use switches, leave the building and call 0800 111 999 first, then us.
Check the pressure gauge (should be 1–1.5 bar). If zero, it may need repressurisng — we'll walk you through it.
⚠️ When in immediate danger
Always call 999 for fire, gas explosions or structural collapse. Your safety comes first.
We're contacting the nearest available engineer right now. Expect a call within 5 minutes.